Order and Installation T&C -
Online Sale Terms and Conditions
This document is an electronic record in terms of the Information Technology Act, 2000 and rules there as applicable and the amended provisions about electronic records in various statutes as amended from time to time.
All kinds of correspondence should be addressed to the support office address as given above.
The information, products, and services, including but not limited to communications tools, forums, shopping services, search services, offered on this Website or through other mediums, whether now known or hereafter developed, is solely for the users' information and subject to the users' acceptance of the terms, conditions, and notices contained herein and should not be considered as a substitute for professional advice. Users' use of the Website and/or services is subject to the additional disclaimers and caveats that may appear throughout the Website. The Company, its affiliates, associates, subsidiaries, consultants, contractors, advisors, accountants, agents, service providers, and/or suppliers accept no responsibility for any consequences arising directly or indirectly from any action or inaction taken by the User based on the information, services, Products (as defined below), and other materials provided on this website. While the Company strives to keep the information relating to the various products offered on this Website accurate, complete, and up-to-date, the Company, its subsidiaries, affiliates, associate companies, accountants, advisors, agents, consultants, contractors, service providers, and suppliers can not guarantee, and will not be responsible for any damage and/or loss related to, the accuracy, completeness or timeliness of the information.
The Company may change, suspend and/or discontinue the Product (s) at any time, including the availability of any feature, database, and content on the Website. The Company may also impose limits on certain features and services and/or restrict users’ access to parts and/or all of the services without notice and/or liability to the users.
In this Agreement (as defined hereinafter), 'Company' and 'User' have been collectively referred to as "Parties" and individually as "Party".
The words and phrases used in these terms are defined as under unless repugnant to the context or meaning thereof:
Any person who is above eighteen (18) years of age, transacting in legally acceptable currency, and competent to enter into a valid contract as defined under the Indian Contract Act, 1872 shall be eligible to visit, use, deal and/or transact at the Website. If a user is not competent to enter into a valid contract, then the user is prohibited from visiting, using, dealing, and/or transacting on the Website. Your visit, dealing, and/or transaction on the Website shall be construed as your representation that you are competent to enter into valid legal contracts under the Indian Contract Act, 1872.
The user agrees to be responsible for maintaining the confidentiality of users' display name and passwords and the user shall be responsible for all activities that occur under the user’s display name and password. Users shall further be responsible for users' use of the services and access of the Website (as well as for use of users' accounts by others, including without limitation minors living with users). The user warrants that all information supplied by the user in using the services and accessing the Website is correct and accurate, including but not limited to the user's name, email address, street address, telephone number, mobile number, credit/debit card, and/or any other payment instrument number, and other payment details. Failure to provide accurate information may render the user’s account temporarily or permanently suspended or indefinite blockage of access to the Website.
The Company is entitled, at its sole discretion or as may be required by law, to amend these Terms & Conditions at any time without any prior intimation to users. Users shall continue to be responsible and shall be bound to this Agreement as amended by the Company from time to time. Continued use of this Website shall constitute user's acceptance of the modified terms and conditions of the Agreement
The Website and its content may only be used in accordance with the terms of the Agreement. All products/materials displayed on the Website are protected by intellectual property rights owned by the Company (as applicable), its subsidiaries, affiliates, associate companies, contractors, partners, and/or suppliers as the case may be. The Website is protected by copyright as a collective work and/or compilation, according to applicable laws.
If a user uses any information available on the Website for research that results in an article and/or other publication, the user must list the Company as a resource in the Users' bibliography, obtain prior written permission, and ensure that no documents or graphics, including logos, sourced from the Website and/or Products are altered in any way.
user acknowledges that the Company may or may not pre-screen Content, but that the Company and/or its assignees reserve the right (but not the obligation) to pre-screen, refuse or remove any Content and/or products from the Website at any time, for any reason (including, but not limited to, upon receipt of claims or allegations or complaints from third parties and/or authorities relating to such Content) and/or for no reason at all.
The Company’s logos, product and service marks, and/or names are trademarks that are owned by the Company (the "Marks"). Without the prior written permission of the Company or its appropriate affiliates, the user agrees not to display and/or use in any manner, the Marks. Nothing on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right in and/or to the Marks without the companies or such third party's express written permission. All other trademarks are the property of their respective owners.
User’s misuse of the products, materials, and/or marks on the Website and in its contents, except as provided in this Agreement, is strictly prohibited. Users are advised that the Company will aggressively enforce its intellectual property rights in the Website and/or services and its contents to the fullest extent of the law, including by seeking appropriate remedies including criminal sanctions solely at users' risk as to costs and consequences.
A user is entitled to use the Website for any online shopping transaction after registering on the Website and providing all relevant information about the user as requested on the Website. shall be solely responsible for the confidentiality of its User Id and Password.
The user is solely responsible for the accuracy and correctness of all such details/information provided by the user during registration. If the Company has reason to doubt the correctness of any details/information furnished by User or in case any information furnished by User is found incorrect, false, or misleading, then the Company shall be entitled to cancel or suspend the registration of User permanently or for such period as the Company deems fit.
user shall not (a) select or use the name, User ID, mobile number, and/or mail id, of another person with the intent to impersonate that person or (b) use a user id a name subject to any rights of a person other than the User without appropriate authorization. The Company reserves the right, at its sole discretion, to refuse registration or cancel user id.
To ensure that the Company does not violate any rights that the User may have in his/her Information, the User hereby agrees to grant to the Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the database rights that the User has in his/her Information, including but not limited to rights in any media now or in the future concerning the Information. The Company will only use Users' Information following the Agreement.
The user agrees and understands that the Company shall not be responsible in any manner whatsoever for:
The user shall further be liable to be prosecuted and/or punished under applicable laws for furnishing false, incorrect, and/or misleading information to the Company.
If a user orders multiple quantities of the same or different product across multiple orders under the same name or group, the company may, at its discretion, treat the order as a bulk order and reserve the right to cancel such bulk orders. If at any time, it is found/observed that a user has, by misrepresentation or any other way, has ordered more than 5units of a particular product, it will amount to a bulk order and the Company reserves its right to reject such order (s) partly or fully. The fulfillment of the order placed by the User shall be subject to the availability of the stock with the Company.
The user represents and warrants that the user is the owner and/or authorized to share the information the user gives on the Website. The user confirms that the information is correct, complete, accurate, not misleading, and does not violate rules and regulations.
The user confirms that he/she shall abide by all notices and all the terms and conditions (updated from time to time) contained and mentioned herein.
The Users shall pick-up the Product (s) within Forty-Eight (48) hours of receiving the Invoice on the Website from such stores of the Company as may be selected by the User from the Store locator "(Store)" during the transaction on the Website "(Store Pick Up Service)". If the product (s) is not collected within the specified time, the Company may, at its sole discretion, cancel the order at that time and refund the money under the Refund Policy.
If the order for the product with which the gift (s) is/are given is canceled, all free gifts must be returned in their original packaging as delivered and in unused condition, along with the product.
The user will be bound by the return policy of the Company and shall not hold the Company liable for any loss that she/he may incur due to cancellation of the order.
No Warranty for Freebies
Gifts given with any of the products purchased from the Website will not be exchanged and/or covered under any kind of warranty.
Users may use a valid credit/debit card / COD and/or any other payment card or online banking facility to make payment for any transaction conducted on the Website. undertakes and confirms that he/she will provide correct, complete, and accurate details of credit/debit and/or any other payment cards, online banking accounts and that he/she will be solely responsible for any cost, expense, loss, and/or damage incurred by the user as a result of providing incorrect detail/information relating to his/her credit/debit and/or any other payment cards or online banking accounts.
The user is advised to read the detailed Terms and Conditions before availing of this payment option. The user expressly agrees and declares that the Company shall not be liable for the loss of any nature whatsoever, including without limitation indirect, consequential, special, and/or incidental to the User arising, directly or indirectly, out of the dissolution of authorization for any transaction, resulting from the User exceeding his/her preset permissible payment limit under the credit/debit and/or any other payment cards and/or online banking accounts.
The Company confirms that the details provided by User in this regard shall be kept confidential and shall not be disclosed to any third party except to the extent required under the rules of any stock exchange and/or by applicable laws, regulations, and/or processes of any government authority and/or in connection with any judicial process regarding any legal action, suit and/or proceeding arising out of and/or relating to this Agreement.
Further, the Company actively reports and prosecutes actual and suspected credit/debit/cash card fraud. The Company may require further authorization from users, such as a telephone confirmation of users' order and/or other information. The Company’s decision to require further authorization is at their sole discretion. The Company reserves the right to cancel, delay, refuse to deliver, or recall from the carrier any order if fraud is suspected. The companies shall not be liable to users for any loss resulting from such cancellation.
The Company captures certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals committing fraud. If an order is suspected to be fraudulent, all records will be submitted with or without a subpoena to all law enforcement agencies and to the credit/debit/cash card company for fraud investigation. The Company will cooperate with authorities to prosecute offenders to the full extent of the law.
The Company shall take all reasonable precautions to protect the information provided by the user. However, it is expressly provided and accepted by the User that the Company shall not be responsible in any manner whatsoever for any third-party action which results in the information provided by the User being exposed and/or misused by such third party who accessed such information without any authorisation from the Company.
The aforesaid terms and conditions in respect to refund by the Company shall be referred to as the "Refund Policy."
The Company may list various causes and/or organisations on its Website for charity purposes. The users will have a choice to donate any funds towards such cause and/or organisation during the process of purchase of any products.
The user may, at its sole discretion, choose to donate a sum to any such cause and/or organisation. The User hereby expressly agrees that in case of any cancellation/refund of the order placed for the products, the charity amount donated by the User will not be refunded to the User.
The Company shall not be responsible and/or liable for any issues that may arise from such donations made by the users.
Each set of coupons is governed by its terms and conditions, including but not limited to its use, limitation, applicability, restriction, validity, etc. All such respective terms and conditions are available with the respective coupons. The company reserves its right to amend such terms and conditions for coupons from time to time depending on the use, upgrade, update, and regulatory/statutory mandates without any notice to customers.
The Company will take all reasonable steps to ensure that any product booked on the Website is shipped within seven (7) working days of the date of booking, subject to the successful realization of payment made against the said order and the availability of the product (s). However, the user understands and agrees that the Company will not be held liable for any delay in shipment of the Product caused by circumstances beyond the Company's control, provided that the Company takes all required and necessary steps to ensure shipment of the Product within the above-mentioned timelines.
If a user orders multiple product in a single transaction, the company will make every effort to ship all products together. However, this may not always be possible due to product characteristics and/or logistics issues. If a user purchases multiple products in a single transaction, then all the products would be shipped to a single shipping address given by the user. If a user wishes to ship products to different addresses, then the user should book separate orders based on delivery addresses.
Companies may choose to deliver the products through our Service Partners. To effect the delivery, the delivery person may connect with the user before the delivery. As part of the process, the delivery person may request you to sign the proof of delivery which needs to be signed and returned to the delivery personnel. In cases where the delivery is accepted by someone other than the person whose name the order was placed, the delivery person may request that person to show valid identity proof.
Installation of products will be undertaken by the respective brands or company’s service partners. Standard installation charges, if any, shall be applicable and the user undertakes to abide by and pay necessary charges.
The Company hereby offers an Express Shipping service to ensure speedy delivery of the products to its users, within a day of placing the order on the website. "(3 Hours Delivery)". The Express Shipping Service terms and conditions are set out below and are in addition to these Terms and Conditions-
The Company shall not be liable for any failure and/or delay on its part in performing any of its obligations under this Agreement, and/or for any loss, damage, costs, charges, and expenses incurred and/or suffered by the User as a result of or arising out of any Force Majeure Event specified in this Agreement.
The User acknowledges that the Company has no control over, and is under no obligation to act on, who gains access to the Website and/or services, what products, content User accesses and/or uploads, posts, emails, transmits, and/or otherwise contributes via the Website and/or services, what effects the Products, content may have on User and/or any third party, and how User may interact with the Website and/or services. User releases the Company from all liability for users having acquired or not acquired Products, content through the Website and/or services. The Website and/or services may contain, or direct users to sites and/or services containing, information that some people may find offensive and/or inappropriate. The Company makes no representations concerning any content contained in or accessed through these websites and/or services, and the Company will not be responsible or liable for the accuracy, copyright compliance, legality or decency, or durability of the products, material contained in, or accessed or purchased through these websites and/or services. The services, products, materials, information, content, Website, and/or any software are provided "as is" and "as available," with no express or implied warranties of any kind, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except as provided in the Warranty Terms of the respective Products provided by respective manufacturers. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to users.
Despite adequate safeguards, the Company makes no guarantee of the confidentiality and/or privacy of any communication or information transmitted on the Website and/or for the services and/or any website linked to the Website. Users use this Website and/or services at their own risk in accordance with our privacy policies.
Changes are periodically made and added to the website and the information herein. The Company, its subsidiaries, affiliates, associate companies, consultants, partners, and/or its respective suppliers may make improvements and/or changes to this Website at any time.
The Website and/or services contain views, opinions, and recommendations of users of the Website and/or Services, advertisers, third-party information providers, and organizations. The Website does not warrant, represent and/or endorse the correctness, authenticity, accuracy, completeness, reliability, and/or validity of any opinion and/or other information displayed, uploaded, distributed, posted, emailed, transmitted, and/or otherwise contributed through the Website and/or services by anybody other than the Company.
S.A. Airconditioning ("Company") does not endorse, warrant, or guarantee the authenticity, quality, delivery, safety, or benefits of the offers and/or products and/or services advertised herein.It may include inaccuracies and/or typographical errors. The contents published on//www.saairconditioning.com ("Website") are subject to changes and/or improvements periodically. During the process of up-gradation, repair, maintenance, and/or improvements of contents/systems/programs/software may be suspended for any use. The Company shall not be liable for any inconvenience, loss, damage, cost, expenses which may be incurred by anybody due to unavailability of the Website for any use. Any advertisement/advice received through the Website should not be relied on for personal, legal, or financial decisions, and you should consult an appropriate professional for specific advice tailored to your situation.
The Company will not be liable in any way for any special, punitive, incidental, consequential loss and/or damages (direct and/or indirect), including, without limitation, damages for loss of opportunity, business loss, loss of profit, revenue, loss and/or damage to any person and/or property arising out of or in connection with the use and/or performance of the Website, with respect to any person and/or property. The Company in no way endorses any advertisers or the content of advertisers on its web pages. The user shall verify the veracity of all information on his/her own before undertaking reliance and acting thereupon. The Company shall not be responsible and/or liable for any consequential damages arising on account of the user's reliance on the contents of the advertisement. Further, the Company shall not be responsible in any manner whatsoever for any third party action which results in the information provided by the User being exposed, misused and/or by such third party who accessed such information without any authorisation from the Company.
Buyers are hereby informed that the company has neither appointed anyone as their agent for selling any products on their behalf nor are their employees authorized to sell the products on platforms other than Website and S.A.Airconditioning.com Stores. Fraudsters may lure buyers with products at much lower prices and/or hefty cashback schemes quoting S.A.Airconditioning.com. Buyers are advised not to click on any links or pay through such links, which are not initiated by the buyer himself/herself. Buyers may please take note that if any buyer makes payment to third parties or for transactions initiated by third parties or against links shared by third parties claiming to act on behalf of S.A.Airconditioning.com, the company shall not be liable and responsible for the same. In the event that a third party contacts the buyer as an S.A.Airconditioning.com agent or employee, the buyer should contact S.A.Airconditioning.com Customer Care at +91 79 2656 5409 or info@S.A.Airconditioning.com.
There may be a delay in the provision of services due to factors beyond the reasonable control of the Company and, therefore, the Company shall not be held responsible and liable for any delay and/or failure in performance of services by the Company due to such factors.
Except as specifically mentioned in specifications of any product offered for sale on the Website, the Company does not make any representation, warranty and/or guaranty whatsoever as to the (a) availability, timeliness, lack of viruses, and/or other harmful components, accuracy, adequacy, reliability, completeness, suitability and/or applicability of the information to a particular situation; (b) that the service will be uninterrupted, timely, secure, and/or error-free; (c) all information, software, products, services, and related graphics are provided "as is" without warranty of any kind. The Company hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title, and non-infringement. (d) the images/pictures of products published on the Website may be indicative and the final product may differ from the images/pictures published on S.A.Airconditioning.com .com relating to any particular product.
This agreement is governed by the Laws of India. The User hereby irrevocably consents to the exclusive jurisdiction and venue of courts in Ahmedabad in all disputes arising out of or relating to the use of the Website.